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FAQ Guide", "content": "## 1.0 Getting Started\n\n### I Just Got Accepted Into Matrix Collective - What's Next?\n\nWelcome to Matrix Collective. You can now join product drops and challenges to earn points and redeem rewards.\n\n#### Step 1: Complete Your Profile\n\nLog in and open Your Profile.\n\n- Connect your Instagram Creator/Business and/or TikTok accounts (required for tracking).\n- Keep your accounts public with 2,000+ followers.\n- Update your shipping address (products ship free).\n- Complete your Partner Eligibility Certification Check challenge.\n\n#### Step 2: Explore Drops & Challenges\n\n#### Drops\n\nLocated under the rocketship icon in the bottom navigation. Request full-size Matrix products. If selected, your product ships free and unlocks related content challenges.\n\n#### Challenges\n\n- **Non-content challenges:** short tasks like surveys or community prompts.\n- **Content challenges:** often tied to a drop. You may receive up to 4 per product.\n\nSubmit your content and earn points once approved.\n\n#### Step 3: Join Your First Opportunity\n\n- Tap \"Request\" for a drop or \"Join\" for a challenge.\n- Follow all challenge instructions and disclosure requirements.\n- Track your status: Pending, Approved, or Rejected.\n\n#### Step 4: Earn & Redeem Points\n\n- Approved content earns points.\n- Redeem points for Matrix rewards.\n- New drops and challenges are added regularly.\n\n#### Step 5: Stay Engaged\n\n- Participate often to earn more points.\n- Join community chats and events.\n- Contact support if needed: [support@matrix.odore.com](mailto:support@matrix.odore.com)\n\n---\n\n### Understanding Drops & Challenges\n\n#### Drops (Sampling Opportunities)\n\nDrops allow you to request free Matrix products. If selected, you'll receive the product and unlock related content challenges.\n\n#### How Drops Work\n\n1. Browse available drops under the rocketship icon.\n2. Request the product; if selected, you'll be notified.\n3. Your product ships at no cost.\n4. You will receive up to 4 content challenges tied to that product.\n\n#### Challenges\n\nChallenges help you participate, create, and earn points.\n\n#### How Challenges Work\n\n1. Find all challenges in the Challenges section.\n2. **Non-content challenges:** open to all creators.\n3. **Content challenges:** linked to drops; these require posting on Instagram or TikTok using the challenge brief.\n4. If approved, you earn points.\n\n#### Important\n\n- You must submit your content on the Matrix Collective platform within 1 hour of posting.\n- Follow the Social Media Content Policy and required disclosures/hashtags.\n\n---\n\n### How Do I Get Rewards?\n\nYou can earn rewards in two ways:\n\n1. Receiving free products through drops (no points required).\n2. Redeeming points earned from challenges.\n\n#### Rewards From Drops\n\nBrowse drops, request participation, and if approved, your product is shipped free. Completing the related content challenges earns you points.\n\n#### Rewards From Earning Points\n\nYou can redeem points for Matrix rewards like products or surprise gifts.\n\n#### How It Works\n\n1. Complete challenges to earn points (amount varies).\n2. Submit content within 1 hour of posting for approval.\n3. Points expire on a rolling 12-month basis.\n4. Redeem points from the Rewards section.\n\n**Important:** Social accounts must be connected for content tracking.\n\n**Pro Tip:** Use the correct hashtags and disclosures, and follow all challenge requirements to avoid rejection.\n\n---\n\n## 2.0 Rewards & Points\n\n### Rewards and Points System\n\n1. Log in and open the Rewards section.\n2. Browse rewards and check point requirements.\n3. Confirm your shipping address.\n4. Click Redeem.\n5. You'll receive a confirmation email once processed.\n\n#### Important Notes\n\n- All redemptions are final.\n- Reward quantities are limited.\n- Points expire 12 months after being earned.\n- If you have no activity for 12 months, all points expire and cannot be transferred, refunded, or redeemed for cash.\n\n---\n\n### Why Do Some Rewards Require Points?\n\nMatrix Collective uses a points-based system to encourage ongoing participation.\n\n#### How It Works\n\n- Complete challenges \u2192 earn points.\n- Accumulate points \u2192 redeem rewards.\n\n#### How Many Points Do I Need?\n\n- Each reward lists its point requirement.\n- Higher-value rewards require more points.\n- Rewards are limited, so claim them promptly.\n\n#### How to Maximize Your Points\n\n- Complete all challenges available.\n- Participate in drops (content challenges tied to drops earn the most points).\n- Submit compliant content within 1 hour.\n- Follow all challenge instructions and the Social Media Content Policy.\n\n---\n\n## 3.0 Shipping & Delivery\n\n### How Long Does It Take to Receive My Reward?\n\n- **Standard delivery:** 5-7 business days (excluding weekends/holidays).\n- Some shipments may arrive sooner.\n- You will receive tracking information when shipped.\n\n##### Need Help?\n\nIf tracking isn't received, check spam or contact [support@matrix.odore.com](mailto:support@matrix.odore.com).\n\n##### Reminder\n\nEnsure your profile shipping address is correct.\n\n---\n\n## 4.0 Social Accounts\n\n### Connecting Your Instagram Account\n\nTo join Instagram-based challenges, you must connect your Instagram account so posts can be verified.\n\n#### Why It Matters\n\n- Required for submitting Instagram content.\n- Enables tracking and approval of your posts.\n- Ensures points can be awarded.\n\n#### Before Connecting\n\n1. **Instagram Business or Creator Account** \u2014 Switch via Instagram \u2192 Profile \u2192 Menu \u2192 Settings \u2192 Account \u2192 Switch to Professional.\n2. **Linked to a Facebook Page** \u2014 Create a Facebook Page if needed.\n3. **Link Instagram to Your Facebook Page** \u2014 Facebook Page \u2192 Settings \u2192 Linked Accounts \u2192 Instagram \u2192 Connect \u2192 allow all permissions.\n\n#### How to Connect\n\n1. Log in to Matrix Collective.\n2. Go to Your Profile \u2192 Connect Instagram.\n3. Authenticate through Meta.\n4. Allow all permissions.\n\n#### Troubleshooting\n\n- Instagram not appearing \u2192 confirm it's linked to your Facebook Page.\n- Not recognized as Business/Creator \u2192 switch your IG account type.\n- Missing permissions \u2192 remove and reconnect.\n- Wrong account connected \u2192 disconnect and reconnect.\n\n---\n\n### Connecting Your TikTok Account\n\nRequired for TikTok-based challenges.\n\n#### Why Connect\n\n- Enables content submissions.\n- Allows accurate tracking.\n- Ensures points can be awarded.\n\n#### Before You Start\n\n- TikTok must be public.\n- Use the correct logged-in account.\n- Update the TikTok app if using mobile.\n\n#### How to Connect\n\n1. Log in to Matrix Collective \u2192 Profile.\n2. Click Connect TikTok.\n3. Authorize permissions and return to the platform.\n\n**Confirming Connection:** Your TikTok username will appear in Social Accounts.\n\n#### Troubleshooting\n\n- Private accounts cannot submit content.\n- If TikTok doesn't appear, refresh or log out/in.\n- Wrong account: disconnect and reconnect.\n\n---\n\n### How to Disconnect Social Accounts\n\n1. Log in \u2192 Your Profile \u2192 Social Accounts.\n2. Click Disconnect next to Instagram or TikTok.\n3. Confirm removal.\n4. Reconnect anytime.\n\n**Important:** Content cannot be tracked while accounts are disconnected.\n\n---\n\n## 5.0 Content Requirements & Submissions\n\n### Best Practices for Creating Compliant Content\n\nTo earn points and stay in the program, your content must follow all requirements.\n\n#### Key Best Practices\n\n- Share honest, real experiences.\n- Show the actual product without filters or enhancements.\n- Use required spoken, on-screen, and caption disclosures (#Ad or #Sponsored at the start).\n- Do not use copyrighted music, AI voices/visuals, or any third-party intellectual property.\n- Do not include other people, children, animals, or other voices.\n- Avoid profanity, hate speech, competitor mentions, retailer callouts, or disparaging statements.\n- Follow the challenge brief exactly.\n- Only use approved claims from packaging or the challenge brief.\n- Review all requirements before posting.\n\n---\n\n### How Do I Submit My Content?\n\nYou only submit content for challenges \u2014 not drops.\n\n#### How to Submit\n\n1. Create your post on IG or TikTok following all challenge rules.\n2. Add required disclosures and hashtags.\n3. Log in to Matrix Collective within 1 hour of posting.\n4. Open the challenge and review instructions.\n5. Accept terms if prompted.\n6. Click Submit.\n7. Your status will show: Pending, Approved, or Rejected.\n\n---\n\n### What to Do If Your Content Is Rejected\n\nRejections can happen and can usually be corrected.\n\n#### Steps to Take\n\n1. Review the rejection reason in the challenge.\n2. Compare your content to the brief, Social Media Content Policy, and Program Terms.\n3. Edit and resubmit. Repost and submit again within 1 hour.\n4. Contact support if clarification is needed.\n5. Use the Do's/Don'ts checklist before future submissions.\n\n---\n\n## 6.0 Account Management\n\n### How to Reset Your Password\n\n1. Go to the login page.\n2. Click \"Forgot Password.\"\n3. Enter your email.\n4. Check your inbox or spam folder.\n5. Click the link and create a new password.\n\n---\n\n### How to Request an Email Update\n\n1. Email [support@matrix.odore.com](mailto:support@matrix.odore.com) using the email currently on your account.\n2. Provide your current email, new email, and any verification details.\n3. Wait for confirmation at your new email.\n\n**Important:** Email updates must be submitted through support.\n\n---\n\n### How to Update Your Address for Rewards\n\n#### Steps\n\n1. Log in \u2192 Profile \u2192 Address.\n2. Click Edit, update your address, and Save.\n\n#### Selecting From Search\n\n- Choose your address from the dropdown when possible.\n- If entering manually, check formatting carefully.\n\n#### When Changes Apply\n\n- New address applies to future rewards.\n- Rewards already redeemed will ship to the previous address.\n- Contact support immediately if you need to adjust a shipment.\n\n---\n\n## 7.0 Support & Policies\n\n**Support Email:** [support@matrix.odore.com](mailto:support@matrix.odore.com)\n\n**Privacy Notice:** [Business Customer Privacy Policy - L'Or\u00e9al USA](https://www.loreal.com/en/usa/pages/group/privacy-policy-b-to-b-usa/)"}], "brandGuidelines": {"customUrl": "social-media-content-policy"}, "onboardingAddress": {"countries": ["United States"]}}, "theme": {"shape": {"borderRadius": 0}, "palette": {"grey": {"100": "#F5F6F7", "200": "#F0F0F2", "300": "#E2E3E7", "400": "#BFBFC8", "500": "#787D8F"}, "info": {"main": "#683BC6"}, "text": {"primary": "#000000de", "disabled": "#00000061", "secondary": "#00000099"}, "error": {"main": "#F65B6E"}, "common": {"black": "#000", "white": "#fff"}, "primary": {"main": "#000000"}, "success": {"main": "#26EF9A"}, "warning": {"main": "#EB7819"}, "secondary": {"main": "#000000"}, "background": {"paper": "#FEABE0", "default": "#fff"}}, "components": {"MuiTab": {"defaultProps": {"sx": {"borderRadius": "0px"}}}, "MuiLink": {"styleOverrides": {"root": {"textDecoration": "underline"}}}, "OsirisActivity": {"defaultProps": {"slotProps": {"root": {"variant": "squared"}}}, "styleOverrides": {"root": {"borderRadius": "0px"}, "thumbnail": {"borderRadius": "0px"}}}, "OsirisLandingStep": {"defaultProps": {"slotProps": {"content": {"backgroundColor": "#fff"}}}}, "OsirisAdditionalPage": {"styleOverrides": {"root": {"& ul": {"margin": "0"}}}}}, "typography": {"h1": {"fontSize": "21px", "fontFamily": "Mont Heavy", "fontWeight": 900, "letterSpacing": "0px", "textTransform": "capitalize"}, "h2": {"fontFamily": "Mont Heavy", "textTransform": "capitalize"}, "h3": {"fontFamily": "Mont Heavy"}, "h4": {"fontFamily": "Mont Heavy"}, "h5": {"fontFamily": "Mont Heavy"}, "h6": {"fontFamily": "Mont Heavy"}, "body1": {"fontFamily": "Mont"}, "body2": {"fontFamily": "Mont"}, "button": {"fontFamily": "Mont Heavy"}, "caption": {"fontFamily": "Mont"}, "overline": {"fontFamily": "Mont Heavy"}, "subtitle1": {"fontFamily": "Mont Heavy"}, "subtitle2": {"fontFamily": "Mont Heavy"}}}, "labels": {"help": "### Get help and find answers about our community\n\nNeed support? Visit our help center:  [Matrix Members Help Center.](https://odorecreators.zendesk.com/hc/) \n\nFor any further inquiries, don't hesitate to contact us at [ambassadors@matrix.odore.com](mailto:ambassadors@matrix.odore.com).", "drops": {"details": {"see_more_reward_details": "See more reward details"}, "disclaimer": "Submit for Verification", "submit_checkboxes": [{"name": "objectives_completed", "label": "I've completed the drop in compliance with the requirements and instructions above and the [L'Or\u00e9al Social Media Content Policy](/brand-guidelines)"}, {"name": "terms_and_conditions", "label": "I agree to the [Matrix Collective Program Terms and Conditions](/policy/terms-of-service)"}], "details_submit_checkboxes": [{"name": "terms_and_conditions", "label": "I agree to the [Matrix Collective Program Terms and Conditions](/policy/terms-of-service)"}]}, "terms": [], "errors": {}, "policy": {"privacyPolicyText": "When you use Google to login to this site, be advised that your data is governed by Google\u2019s privacy policy and terms of use.\n \nBy creating an account, I confirm I am a US resident, 18+, and (1) agree to  [Matrix Collective Program Terms and Conditions](/policy/terms-of-service) (which includes an arbitration provision), and (2) have read and acknowledge the Matrix [Privacy Notice](https://www.loreal.com/en/usa/pages/group/privacy-policy-b-to-b-usa/) and [Notice of Financial Incentives](https://mcqg7tb-yjgl2414mz73fvhqnjg1.pub.sfmc-content.com/f1hi0yqv3yg), and (3) I am a licensed hair professional.", "lastTimeUpdatedTerms": " "}, "privacy": ["", "### L'Or\u00e9al USA Privacy Policy", "", "[ https://www.loreal.com/en/usa/pages/group/privacy-policy-b-to-b-usa/](https://www.loreal.com/en/usa/pages/group/privacy-policy-b-to-b-usa/)", ""], "rewards": {"details": {"source": "Source"}}, "missions": {"disclaimer": "Submit for Verification", "submit_checkboxes": [{"name": "objectives_completed", "label": "I've completed the mission in compliance with the requirements and instructions above and the [L'Or\u00e9al Social Media Content Policy](/brand-guidelines)"}, {"name": "terms_and_conditions", "label": "I agree to the [Matrix Collective Program Terms and Conditions](/policy/terms-of-service)"}]}, "brandName": "Matrix", "pageTitle": "Matrix Collective", "activities": {"Claim the reward": "Request to Try Products"}, "challenges": {"submit_checkboxes": [{"name": "objectives_completed", "label": "I've completed the challenge in compliance with the requirements and instructions above and the [L'Or\u00e9al Social Media Content Policy](/brand-guidelines)"}, {"name": "terms_and_conditions", "label": "I agree to the [Matrix Collective Program Terms and Conditions](/policy/terms-of-service)"}], "challengeDisclaimer": "Submit for Verification"}, "onboarding": {"rejected_application": {"body": "While we\u2019re unable to move forward at this time, we truly appreciate your interest and support. Stay tuned for future opportunities!", "title": "Thanks for applying to the ambassador program!"}, "finalAdditionalPolicy": "By creating an account, I confirm I am a US resident, 18+, and (1) agree to  [Matrix Collective Program Terms and Conditions](/policy/terms-of-service) (which includes an arbitration provision), and (2) have read and acknowledge the Matrix [Privacy Notice](https://www.loreal.com/en/usa/pages/group/privacy-policy-b-to-b-usa/) and [Notice of Financial Incentives](https://mcqg7tb-yjgl2414mz73fvhqnjg1.pub.sfmc-content.com/f1hi0yqv3yg).", "submitted_application": {"body": "We will review it and notify you via email.", "title": "Thank you for submitting your application!"}, "processing_application": {"body": "We will verify it and notify you via email.", "title": "Your application is being processed"}, "dataCollectNotification": ["You must be a US resident and 18+ to apply. You must (A) have at least **2,000 followers** on a qualified social media platform but no more than **50,000 followers** on any qualified social media platform, (B) comply with [L\u2019Oreal\u2019s Value Charter](https://www.loreal.com/en/group/influencer-value-charter/), and (C) be a **licensed hair professional**.", "Only **licensed hair professionals** may apply. Excludes applicants from **California, Hawaii, Alaska, and Puerto Rico**.", "Acceptance in the Program is at **Matrix\u2019s sole discretion**. Additional program terms and conditions apply.", "L\u2019Oreal and its service provider process personal information to assess eligibility for participation in the Program, for analytics, to improve the Program (e.g., provide relevant challenges based on participant\u2019s characteristics and interests), and for other purposes listed in our [Privacy Notice](https://www.loreal.com/en/usa/pages/group/privacy-policy-b-to-b-usa/)."], "final_terms_and_conditions": [{"name": "age_and_conditions", "label": "By creating an account, I confirm I am a US resident, 18+, and (1) agree to  [Matrix Collective Program Terms and Conditions](/policy/terms-of-service) (which includes an arbitration provision), and (2) have read and acknowledge the Matrix [Privacy Notice](https://www.loreal.com/en/usa/pages/group/privacy-policy-b-to-b-usa/) and [Notice of Financial Incentives](https://mcqg7tb-yjgl2414mz73fvhqnjg1.pub.sfmc-content.com/f1hi0yqv3yg), and (3) I am a licensed hair professional."}], "terms_and_conditions_acceptance": "I agree to the [Matrix Collective Program Terms and Conditions;](/policy/terms-of-service) and [Privacy Policy](/policy/privacy-policy)."}, "profileNew": {"Address Hint": "Heads up! We can\u2019t ship to PO Boxes, so please use your street address and do not enter a PO box anywhere in the form.", "PLATFORM TERMS OF USE FOR USERS": " "}, "rewardsNew": {"Cost": "Point Value"}, "yourProfile": {"termsOfService": "Matrix Collective Program Terms and Conditions", "additionalLinksAfter": [{"url": "/pages/faq", "name": "FAQ"}], "additionalLinksBefore": [{"url": "/brand-guidelines", "name": "L\u2019Or\u00e9al Social Media Content Policy"}]}, "zipCodeName": "ZIP", "challengesNew": {"Your points score": "Your Points Score", "Points are our way of rewarding you for your participation and loyalty": "Points are our way of rewarding you for your participation and loyalty. The more challenges you complete, the more points you collect.", "You'll find a huge list of products that you can exchange for the points": "Go to the Rewards section to see available rewards and the points needed to redeem them. Once you have enough points, you can start redeeming rewards."}, "onboardingNew": {"prof_confirm": "You must be a licensed hair professional to continue.", "TikTok profile": "Public TikTok profile", "Instagram profile": "Public Instagram profile"}, "brandGuidelines": "In keeping with the Federal Trade Commission requirements for endorsements and testimonials, and L\u2019Or\u00e9al\u2019s commitment to ethics, consumer trust, and respect, we are providing you with the following guidelines. If you share any content (e.g., a testimonial, review, post, comment, photo, video, or message) about Company, its products, and/or services, it must comply with the terms of this Code of Conduct and Disclosure Guides. Anyone (e.g., celebrities, influencers, consumers, agents, vendors, or employees) who receives anything of value from Company in exchange for an endorsement must use an appropriate disclosure.\n\n1. For all forms of advertising, this disclosure must be **difficult to miss and easy to understand**.  \n2. For online content, the disclosure must be **unavoidable**.  \n3. Audible endorsements require audible disclosures; visual endorsements require visual disclosures; audio-visual endorsements require audio-visual disclosures.  \n4. Do not rely on built-in platform tools for disclosure.  \n5. Ensure that your disclosure remains clear and conspicuous **on all devices and browsers**.  \n6. In all formats, it must be clear that there is a material connection *with Company*. Stating \\#ad or \\#sponsored alone could be confusing if it is not clear from the content that Company is the sponsor.\n\nHere are some examples:\n\n* For tweets and similarly compressed communications, you must include one of the following, depending on the type of material connection: \\#Ad or \\#BRANDPartner and/or \\#GiftedbyBRAND. For Facebook and Instagram posts where there is more space than Twitter, you can either use the aforementioned disclosures or be more conversational and use a disclosure like \u201cI partnered with BRAND on \\[this post, promotion, or sweepstakes\\],\u201d \u201cI received \\[product, sample, information, invitation to an event, or other material benefit\\] from BRAND for free\\!\u201d or \u201cBRAND gave me \\[product, sample, or information\\].\u201d  \n* If making an endorsement via a live stream, your disclosure must be made at the beginning of the stream audibly and included in any caption/description. Additionally, the audible disclosure must be repeated periodically so viewers tuning in for portions of the stream are still likely to perceive the disclosure. Below are examples of how to disclose using a platform like Twitch (all of the following apply based on how/when you discuss Company):  \n  * Panels and Overlays: Disclosure should be on or in close proximity to the image (e.g., \u201cThis stream is sponsored by BRAND\u201d).  \n  * In Stream (fully sponsored stream): Disclosure should be made at the beginning, end, and periodically throughout the stream. Examples of in-stream disclosures include:  \n    * *I received \\[product, sample, information, invitation to an event, other compensation\\] from BRAND\\!*  \n    * *BRAND gave me \\[product, sample, information\\].*  \n    * *I am a BRAND partner.*  \n    * *This stream is sponsored by BRAND.*  \n    * *So excited by my partnership with BRAND.*  \n  * In Stream (limited sponsorship): Disclosure should be made when you discuss Company and any Company product or service. Examples of in-stream disclosures include:  \n    * *I received \\[product, sample, information, invitation to an event, other compensation\\] from BRAND\\!*  \n    * *BRAND gave me \\[product, sample, information\\].*  \n    * *I am a BRAND partner.*  \n    * *So excited by my partnership with BRAND.*  \n  * Bot Commands: Include \\#ad in the body of the text.  \n  * Chat Boxes: These should be treated similar to a Status Update or Social Network post/caption, where a full disclosure is required in the text/chat post.  \n* For Instagram and Snapchat stories, and any other comparable or similar social media posting, include a superimposed text disclosure over the content. This superimposed disclosure should follow the guidance above for social media posts.  \n  * \u201cI received product from BRAND\u201d or \u201cBRAND sent me this product.\u201d  \n  * Sponsored by BRAND.  \n  * Promotion by BRAND.  \n  * \u201cI partnered with BRAND to review this product\u201d.  \n* If you receive a commission from product sales generated through affiliate links, unique codes, or the like, use \\#ad or \u201cI get commissions from BRAND for purchases made through links in this post\u201d or \u201cPaid link\u201d right next to an affiliate link. If the content is a video, the affiliate relationship must be disclosed both in the video audibly and in the description near the affiliate links.  \n* If your post is an entry to a contest/sweepstakes use \\#BrandContestEntry or \\#BrandSweepstakesEntry.  \n* For video, including but not limited to TikTok, Instagram Reels, and YouTube, use both audio voiceover disclosures such as \u201cI am partnering with BRAND to bring you this video\u201d and include an on-screen, text overlay disclosure in an easy to read, contrasting font. If the video exceeds a minute, repeat your disclosures.  \n* For TikTok and Reels, the disclosure should be included in the caption *as well as* clearly superimposed in the video post such that the disclosure will still appear if the post is shared on a different social media platform.  \n* Always place disclosures at the beginning, on top of or next to the endorsement/testimonial before the fold and don\u2019t bury it in hashtags. Never make your disclosure at the end of a post caption. Use easy to understand language and disclose in every post (all Story frames) that mentions the Company or its products.\n\n**Expert Endorsements**: In addition to the above, expert creators are expected to adhere to the following requirements. Failure to adhere to the following requirements shall be a material breach of this Agreement.\n\n* The expert creator\u2019s qualifications must reflect the expertise that you are representing they have in the endorsement.  \n* The endorsement must be supported by an actual exercise of the expertise of that expert creator.  \n* The expert creator must conduct testing or an evaluation of the product as thorough as someone in that field would normally conduct to support the conclusions of the endorsement.\n\nIf any of your content does not comply with the guidelines in this Exhibit or may reasonably be deemed to be offensive or inconsistent with Company\u2019s commitment to beauty for all, Company may require its modification or immediate removal or may immediately terminate this Agreement and/or your membership to and participation in the Program.\n\n", "brandGuidelinesTitle": "L\u2019Oreal USA S/D, Inc.\u2019s Endorsement, Testimonial, and Disclosure Guides", "verification_success": "Your email was successfully verified. To complete your application, please tell us a bit more about yourself.", "brandGuidelinesPageTitle": "L'Or\u00e9al Social Media Content Policy"}, "plugins": [{"name": "osiris-plugin-landing-internal"}], "services": {"additionalPolicy": true}, "landing_pages": [{"color": "#FFFFFF", "content": "Join a community of licensed hair professionals!", "textColor": "#020202", "backgrounds": [{"src": {"$ref": "#/style_config/assets/landing_pages_0_backgrounds_0/url"}, "condition": 375, "resolution": 1}, {"src": {"$ref": "#/style_config/assets/landing_pages_0_backgrounds_375/url"}, "condition": "375", "resolution": 2}, {"src": {"$ref": "#/style_config/assets/landing_pages_0_backgrounds_2/url"}, "condition": 390, "resolution": 1}, {"src": {"$ref": "#/style_config/assets/landing_pages_0_backgrounds_390/url"}, "condition": "390", "resolution": 2}, {"src": {"$ref": "#/style_config/assets/landing_pages_0_backgrounds_4/url"}, "condition": 414, "resolution": 1}, {"src": {"$ref": "#/style_config/assets/landing_pages_0_backgrounds_414/url"}, "condition": "414", "resolution": 2}, {"src": {"$ref": "#/style_config/assets/landing_pages_0_backgrounds_6/url"}, "condition": 650, "resolution": 1}, {"src": {"$ref": "#/style_config/assets/landing_pages_0_backgrounds_1920/url"}, "condition": 650, "resolution": 2}]}, {"color": "#FFFFFF", "content": "Pick and participate in challenges with us.", "textColor": "#000000", "backgrounds": [{"src": {"$ref": "#/style_config/assets/landing_pages_1_backgrounds_0/url"}, "condition": 375, "resolution": 1}, {"src": {"$ref": "#/style_config/assets/landing_pages_1_backgrounds_375/url"}, "condition": "375", "resolution": 2}, {"src": {"$ref": "#/style_config/assets/landing_pages_1_backgrounds_2/url"}, "condition": 390, "resolution": 1}, {"src": {"$ref": "#/style_config/assets/landing_pages_1_backgrounds_390/url"}, "condition": "390", "resolution": 2}, {"src": {"$ref": "#/style_config/assets/landing_pages_1_backgrounds_4/url"}, "condition": 414, "resolution": 1}, {"src": {"$ref": "#/style_config/assets/landing_pages_1_backgrounds_414/url"}, "condition": "414", "resolution": 2}, {"src": {"$ref": "#/style_config/assets/landing_pages_1_backgrounds_6/url"}, "condition": 650, "resolution": 1}, {"src": {"$ref": "#/style_config/assets/landing_pages_1_backgrounds_1920/url"}, "condition": 650, "resolution": 2}]}, {"color": "#FFFFFF", "content": "Discover and redeem: uncover exciting rewards!", "textColor": "#000000", "backgrounds": [{"src": {"$ref": "#/style_config/assets/landing_pages_2_backgrounds_0/url"}, "condition": 375, "resolution": 1}, {"src": {"$ref": "#/style_config/assets/landing_pages_2_backgrounds_375/url"}, "condition": "375", "resolution": 2}, {"src": {"$ref": "#/style_config/assets/landing_pages_2_backgrounds_2/url"}, "condition": 414, "resolution": 1}, {"src": {"$ref": "#/style_config/assets/landing_pages_2_backgrounds_414/url"}, "condition": "414", "resolution": 2}, {"src": {"$ref": "#/style_config/assets/landing_pages_2_backgrounds_4/url"}, "condition": 390, "resolution": 1}, {"src": {"$ref": "#/style_config/assets/landing_pages_2_backgrounds_390/url"}, "condition": "390", "resolution": 2}, {"src": {"$ref": "#/style_config/assets/landing_pages_2_backgrounds_6/url"}, "condition": 650, "resolution": 1}, {"src": {"$ref": "#/style_config/assets/landing_pages_2_backgrounds_1920/url"}, "condition": 650, "resolution": 2}]}]}}